Although chiefly known for its sportsbook, www.BetOnline.ag is an”all-in-one” gambling website, providing casino and poker games as well. It ranks third in our overall US rankings and is trusted one of US gamblers.
The only time they’ve had some significant bad press was about 2011 when problems piled up together with the launch of their poker site (more about that reduced ).
BetOnline.ag has functioned since 2004 (its origins go back to 1991, though) and is currently licensed in Panama. If you are wondering about the bizarre Betonline.ag domain, the website began as BetOnline.com but proceeded into. Ag in 2012 due to greater pressure from the Department of Justice (the DOJ seized several. Com gaming domains in 2011).
They and others took a precautionary step and altered domain names.
THE Great STUFF
THE BAD STUFF
DEPOSITS AND CASHOUTS
BETTING
CASINO
CUSTOMER SERVICE
Is BetOnline Legit?
Yes, they’re absolutely one of the very legit options in 2019 for US players and so are in no way a scam. Do not believe some people who may bash BetOnline because they lost some money and weren’t pleased about it.
Aside from being safe and paying winnings, they offer you a ton of gambling options and casino games too. We break all of that down in more detail later in this overview.
The Good Stuff
They Welcome US Gamblers
BetOnline accepts customers from all 50 states and is one of the only websites doing this (in fact, I was not able to discover any other with a comparable reputation). According to reports at several gaming forums, their customers have excellent success with charge card deposits, so they get a top grade for access.
Fantastic Banking Options
Depositing cash to betting sites and (more so) withdrawing money from them has been a problem for US gamblers since 2006 along with the Unlawful Internet Gambling Enforcement Act. BetOnline provides perhaps the ideal banking options in the US market concerning variety.
Quality Sportsbook
The sportsbook is a good match for those looking to wager on American sports, though they offer an adequate number of international betting markets as well. While signing up at BetOnline may not be crucial for non-US bettors, it is that for US bettors, since there are not many valid US sportsbooks, which is one of these.
With 10+ years in the organization, plenty of American gambling options and banking options, and top-class reputation, US players should seriously consider signing up at BetOnline.ag.
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The Bad Stuff
True to our personality, we like to provide the bad news early. In this manner, you will get to learn about potential deal-breakers right away without wasting any more time on this particular BetOnline review, even though I doubt there are any deal-breakers in this case. I already mentioned the problems following the launch of BetOnline Poker in 2011. If you are wondering what kind of problems they have been especially, here are the main points:
Lying to Clients They promised to be in their own network, despite the fact that they were on Action Poker network. Waiting to clients is a bizarre way to start doing business. (Action Poker is called Chico Poker nowadays.)
Bad Customer Service Their customer service representatives understood everybody’s passwords, which has been revealed during a live chat session with a client — clearly, this should never occur, and passwords should be saved within an incomprehensible form.
Security Concerns
In the beginning, customers could play multiple accounts using the identical internet connection, which is a rookie security error. There should be no way for two accounts to play using the same online connection.
Confiscated Money
Many people complained on the forums about BetOnline confiscating their money, and the numbers were in the tens of thousands of dollars. While possibly alarming, in such cases, however, it is well worth pointing out that people often complain about these things when they are caught cheating, and there seemed to be quite a bit of cheating going on around the time).
It is another story in 2019. The standing of BetOnline Poker has improved during the past few years, and we view it as one of the best options for US players. Furthermore, its own sports gambling and casino operations have always had strong reputations. They are one of our top recommendations for a reason.
We have two present BetOnline complaints: quality of customer care and banking fees. The customer care department has demonstrated some progress, but it still needs work concerning reaction times and friendliness. In addition, you should pay a 6 percent fee for card deposits in addition to cashout fees (most US sites allow free card deposits and at least one free check withdrawal monthly ).
Deposits and Cashouts
As stated in the introduction, BetOnline’s clients are reporting high success rates with credit card deposits (comparative to the rest of the US online gambling industry). If you are going to have success with your card deposit in some US-friendly gambling site, it is likely at BetOnline. Furthermore, the site provides a surprisingly wide variety of banking alternatives for its US customers.
Deposits BetOnline accepts debit and credit cards from Visa, Mastercard, Bitcoin, JCB, and Diner’s Club (seemingly, they also take Amex deposits, but you need to have deposited at least five times already in order to use Amex) in addition to”Visa via Person to Person” and secure payment vouchers (Visa).
Card deposits have a 6 percent deposit fee. BetOnline is one of the only US websites charging any fee at all because of card deposits (the other one being Bovada in 4.9percent ).
Though BetOnline has among the maximum credit card success rates in the US marketplace, a number of you are likely to be unsuccessful with your card deposits, in which case you are likely to need to settle one of the alternatives over or use a credit card indirectly with some of these methods — for example, you can fund your Western Union account using credit card.
Cashouts it is also possible to ask for a withdrawal to your credit card (uncommon in the US marketplace ), but only after making a minimum of five deposits and having your accounts for no less than a month.
Most US-friendly sites cover the costs for a minumum of one check withdrawal each month — not BetOnline, however. They charge a $25 commission per regular check or $50 if you want the check to be sent within seven days.
Betting
BetOnline’s sports betting markets are geared towards its US clients — you will find plenty of NFL, NBA, MLB, and other popular American sports leagues in their selection. As a mixed martial arts fan, I’ve been disappointed in their MMA gaming choices, which often cover one or two fights per event. You’ll find a lot of betting options for sports such as soccer and basketball, though. The selection of betting options and propositions will satisfy the majority of sports bettors. Furthermore, their live gambling options are adequate, although they might not have the very attractive gaming port, it gets the work done.
BetOnline posts betting lines faster than most of its competitors (by way of example, Bovada, the biggest US gambling site, is considerably slower), and those who take betting a little seriously appreciate this.
Regarding betting limits, this sportsbook rankings one of the middle tier inside the US. Having a minimal betting limit of 1 and maximum betting limits up to $25,000 (NFL Thursday-to-Sunday spreads), they’re able to ease bettors ranging from smaller bankrolls to high rollers. NBA limits go up to $10,000 (sides) and $5,000 (moneylines and totals), and NHL bets maximum at $3,000. Smaller markets might have caps of just a few hundred dollars.
The sportsbook has gained (and preserved ) popularity in America not only due to being dependable but because it appeals to its target market with seasonal promotions and local betting lines. The principal reason we rank BetOnline at our high 3 of American-friendly gambling sites is its own sportsbook.
Sportsbook Bonus
New customers receive a 50 percent deposit bonus up to $2,500. The bonus comes with a 10-time rollover requirement, and you need to use the bonus code NFL16 (the bonus applies to all sports, even though it’s branded as a bonus for your football season). The bonus is good compared to the competition and is one more reason connect this sportsbook.On top of this deposit bonus, you can also get bonuses for live betting and cellular betting ($25 and $50 respectively). These function differently from deposit bonuses, however, since you’ll find the bonus money only if you lose (so basically they’ll refund your wager if you lose).
Casino
BetOnline Casino has been online since 2009 and can be powered by Rival Gaming applications and provides the following amounts of different Kinds of casino games:
Seven variations of blackjack, also 13 different table games
19 regular slots along with 37 3D slots
17 versions of video poker
Live dealers for blackjack, roulette and baccaratRival Gaming is among the most regularly used brands of casino software in the US market along with RealTime Gaming applications. Sad to say, the best casino software can only be performed at non-US casinos (made by the likes of NetEntertainment, Cryptologic, and Microgaming), so US gamblers must do with what’s available.
Casino Bonus
Casino customers are entitled to two bonuses in the minute they sign up:
A $25 live dealer bonus (get $25 of free play at live dealer tables)
A 100% slots bonus (deposit between $100 and $5,000, and receive a 100% match bonus having a 50-time rollover requirement)
Additionally, casino clients are entitled to a monthly high-roller bonus, a 25% reload bonus on any deposit of $25 or more, and a 10% rebate program on casino play. I consider this a decent number of bonus promotions, along with the $25 bonus for live dealer games is a fine one, but I want the slots bonus had a reduce rollover requirement, considering the high house edge in slots.
Poker
Compared to other US poker sites, BetOnline Poker is a fantastic option in various ways. It’s decent player traffic, the overall ability level is on the weaker side (typical for all round gambling sites where lots of gamblers make their way from casino and gambling games to poker tables), and the site is one of the fastest US-facing surgeries at processing money withdrawals. Trustedpokersites.com ranks BetOnline as one of the top US poker sites, and I agree.
I dislike the standard of the applications — especially the graphics. My minimum requirement for poker software is to operate without glitches and to be somewhat user friendly — BetOnline fulfills that criteria, however, the graphics are still a turn-off. I wish they would put a little bit of effort into fixing the many obvious mistakes, but then again, plenty of individuals appear to get along with the software just fine.
Poker Bonus
New depositors get a 100% up to $200 bonus (no bonus codes). This bonus is published in five stages, and its average effective rakeback is about 20% (looking at powerful rakeback is a useful way to compare bonuses between websites and see how readily they may be removed ).
In comparison to other US internet rooms, the bonus deal is typical when it comes to difficulty (Bovada and America’s Cardroom have exactly the same). In fact, the sole US room using a distinctly easier bonus is Full Flush Poker at about 60% successful rakeback, although BetOnline provides you 120 days to clear the bonus, even while Full Flush only gives you 30 days. (As a side note, Total Flush also has slower withdrawal processing.)
Rake
Considering that its rake structure, BetOnline Poker is a great alternative for micro-stakes ($5NL-$25NL) gamers because of the reasonable rake percentage and reduced maximum rake per kettle. The higher the stakes, however, the worse BetOnline gets relative to other US sites; it maintains rather low maximum rake deduction, but its rake percentage is higher than others at every stake excluding the micros.
Customer Service The customer support at BetOnline has a lot to learn from sites like Bovada. In Bovada, for instance, you will receive fast and professional answers to your questions. In BetOnline, the customer support is often rude and arrogant. It does a good job the majority of the time — they’d be successful — but they’re far from providing a superb experience for the customer.
They have improved because their worst times, but there is still work to do.
The business offers live chat support, phone service, and four different departments for email service (overall, poker, casino, and skill games). Additionally, real-money clients (those who have made a deposit) have access to live chat service. Response times are on the slower side for both email and live chat support. I have not dealt with their phone service.
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